In 2015, Jacob was sentenced to 12 years in prison for a violent robbery that ended in the assault and injury of Michael, a 40-year-old shop owner. Jacob, then 22 and unemployed, entered Michael’s store one evening, intending to steal money. During the robbery, Michael tried to intervene, and in the ensuing struggle, Jacob struck him multiple times, causing serious injuries. Though Michael survived, he was left with physical and emotional scars that deeply affected his sense of security and well-being. As Jacob nears eligibility for parole, he reflects on the harm he has caused. He decides to take part in a restorative justice orientation programme offered at the correctional facility to confront the impact of his crime. Through this programme, he begins to comprehend the suffering Michael endured and expresses a desire to make amends. With the help of a restorative justice facilitator, Jacob writes a letter to Michael, seeking an opportunity to apologise face-to-face and to ask for forgiveness. After careful consideration, Michael agrees to a meeting, seeing it as a chance to find closure and healing. ____________________________________________________________________________ QUESTION 1 Define the term “victim” in your own words, considering Michael’s role and experiences in the case stu